The healthcare system is one of the most sensitive industries that function within a country. It bears a significant consequence in the lives of the citizens and therefore, any form of negligence can result in repercussions which might be beyond mitigations.
Healthcare systems in any country are highly regulated covering critical areas such as data and information protections, ethics and so on. As a Human Resource leader in pharmaceutical company have you thought of back ground verification or pre-employment verification as an equally critical activity
Majority of health and pharma workers globally are qualified however a small percent of workforce enter system with fraudulent documents to seek unfair advantages,
Take a case in India’s Mysore related to filling Remdesivir Vials with paracetamol and selling-
REMDESIVIR CASE, 2021
· Myrusu police station
· April 20, 2021
· IPC 302, 1208- murder & criminal conspiracy
· Vials of Remdesivir were filled with saline water and paracetamol
· Sold to 900 desperate Covid patients who were struggling for their lives
· Racket busted of smugglers and black-marketers selling the anti-viral drug
· A nurse working in a private hospital in Mysuru’s Vidhya Nagar locality was identified
· This resulted in the gross negligence and deterioration in the health conditions of these patients
· Example of lack of ethical, moral binding on employees in sensitive professions such as these
Cases like these have taken place in the past and continues in the form of frauds, posing as physician, finding an employment in the health-sector, forging certificates
Our pharma and health industry HR experts list following reasons for implementing background verification in your organization-
1- Past history of work, references etc revel and substantiate the behavior pattern of the person and also ensure truth about employment history and experience
2- verifying the education credentials, ensure that the person holds necessary educational credentials, professional licenses and certificates to be compliant and competent to conduct the job
3- People with criminal intents try to be in industry to access drugs etc that can be wrongly traded. Criminal background checks would definitely help in identifying such signals ahead of time
4- This industry has lot of ethical and moral obligations- such as not having conflict of interests, nepotism and any other favors. Background verification checks help reveal some of these certainly
5- Drug and alcohol testing results ascertain no traits or traces of drug consumptions or alcohol abuses that are detrimental to job and are never traced while a job is offered
6- psychometric testing
a. There are drug traders who get into the pharmacological industries and gain access to unchartered drugs that can be wrongly traded. Some pharmacists, who are addicts themselves, can start abusing as well, which definitely will hamper their competence at work.
b. Proper collateral needs to be kept and the actions of the employees must be regulated for which a verification is vital. It will minimize the chances of bias, nepotism or favoritism.
c. Mishandling of critical patients resulting in fatal consequences also come under the purview of lack of proper training and incompetence.
d. A comprehensive background check of the healthcare workers along with their previous associations can help substantiate the behavioral record and pattern of the concerned health workers which enables a clearer view about them.
e. Medical practitioners should follow certain norms that are updated regularly and monitored to ensure they do not give in to certain pharmaceutical companies and their alluring offers. The authorities must ensure a consistent verification process to help reduce these behaviors.
f. The affiliations of the universities and the medical practitioner’s licenses must be verified thoroughly to avoid frauds entering the system and intruding into the confidential database of public health.
g. While a doctor can save life, they also have access to drugs that can kill one. Therefore, it is of utmost importance to ensure the mental health and behavior of a doctor. Before hiring, the employers must conduct a psychometric test along with drug tests to check if the prospective employee has any such inclination.
h. If a medical practitioner is suffering from any serious ailment or addiction, which can affect the patients or his competence at work, it is imperative for the employers to conduct an exhaustive medical check on every employee before hiring to avoid such incidents.
i. There have been occurrences in the past where female patients or children have been subjected to sexual abuse by a health-worker. This has not only brought immense shame to the industry but also questioned the security within the premises of the hospitals. It is only after such incidents that hospitals have started taking stringent precautions and implemented rules to keep a check on the employees and their actions.
In a nutshell hiring right person was always a function of securing right information about that person’s qualifications, competence, credentials and characters. With cFirst’s technology-enabled platform that is AI driven allows companies to ascertain quick and precise background checks before a person.
While the world moves on, with smarter technologies and software to assist them with, pharmaceutical industries have become the subject of white-collar crimes with the looming of globalization and digitization. While the world fights against Covid and health-workers selflessly continue striving each day to save our lives, an extensive background check services becomes important in such an industry which deals with human lives on a daily basis, and any amount of slight laxity and cost heavily if not taken care of in due time.
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Weekee is a experienced Digital Marketer, Technology blogger, Lead Generation Expert.
Digital Marketing in Profession, Fitness by passion.
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